You find all your own and system messages at the candidate profile (1) > "Activities / Messages" (2).
Do you not find your own sent messages in the candidate profile? Are you missing some of your candidate´s replies?
Please select in the drop-down menu of "Active applications" the option "Show all applications" (2). Thus, all messages for this applicant will be displayed under "Activities / Messages". In case you choose a specific job instead of "All applications", some messages may disappear.
The reason: In case you send your messages directly from the candidate profile, they will be assigned to the applicant. However, if you send your e-mails from the job overview, it will be linked to the job.
Do you not see your messages despite our tips? In this case, please contact our support. We will be happy to help you.
Please also send us your access group (1) in your request. You can find it under your name by clicking on your profile icon.
